Do You See What I See?

In a previous post, you may recall, I wrote about the four mental laws and how they impact the results we get in our business and personal lives. The common thread among all the laws was that the results we get are tied to our thoughts and beliefs. If we think in a certain way our actions will follow those thought patterns and the results will turn out accordingly. Consider this.

The Four Mental Laws

I was listening to a CD produced by Brian Tracey regarding changing yourself in order to change your results. These results could be business results or results in your personal life. He talked about the importance of 4 mental laws and how they shape who we are and what we achieve in business and in our life. I’d like to share these laws with you and see if you can understand why you are getting the things in your life you are getting. Whether those are good things or bad things. These laws have been around for quite some time and seem to apply at all times, w

What's Your Plan?

You may have heard this quote before . . . “A failure to plan is a plan for failure.” I’m not sure who said it but in my experience I believe it is a very true statement.

Is Your Business Working?

I meet many business owners every day that are working a tremendous amount of hours per week. When I ask them “is this what you expected when you started your business?” . . . most say they thought in the beginning they would have to work hard but as time went on they had hoped to work a lot less. They had dreams of spending more time in other interests or with their family. But here they are, years late, still working incredibly hard. Why is that? I would contend the reason they are working so hard is because their business isn’t working.

D.I.S.C.: What Is It and How Can It Help?

There have been many times in my consulting practice when I have used the DISC analysis to help people understand human behavior. Why would this be important in business? Well, if you have customers or employees (and most businesses have both) I’m sure you can see how understanding their behavior traits might help you deal with them in a better way. It could help you communicate with your employees and get them to “want’ to do the things you want them to do. It certainly could help you build rapport with prospects, which is essential in the selling process.

Leadership— How Well Do You Influence Others?

Your ability to influence other people determines how successful you are as a leader. As a leader you need to change people’s beliefs, thoughts and actions in order to have them follow you. This is true certainly in business but also in life in general. Parents try to influence their kids, kids try to influence their parents, bosses try to influence employees, sales people try to influence prospects and on it goes. So how are your skills at influencing others? And how can you improve your ability to influence others and become a great leader?

Customer Service That PAYS

Customer service is a cliché if there ever was one. And it must be one of the most misunderstood concepts in business today. The name of the game is making customer service PAY. I am always amazed at how most businesses go about tackling the question of customer service. What most businesses do is spend lots of money and lots of time in an attempt to impress their customers. What they fail to do is to find out if this will make them any more money or not. You see, great customer service without bottom line results is a waste of time and money.

Identity Iceberg

I think we all can agree that in order to get better results in our business we need to make changes. Most people would define that as making changes in your behavior or in the actions you take. However, there are elements that you need to change much deeper than simply behaviors and actions in order to make the necessary changes in your business and life.

Dreams and Goals

Dreams are different from goals. Both are essential in running a successful business.

The Fly on the Window

You may have heard this story or my guess is you have witnessed this first hand. There you are in your home or at work in a conference room on a warm summer day and you hear a nagging buzz sound near the window. As you approach the window you witness a fly futilely attempting to break through the glass to get outside. The fly just keeps on bagging and bagging against the window. It starts to work harder and harder to achieve the objective. And yet there is no hope. It is impossible for the fly to break through. Just yards away there is an open door where