Thanksgiving is behind us as well as Black Friday, Small Business Saturday and Cyber Monday, three of the major shopping days of the year. I hope these events were successful for your business. Now is no time to rest and coast through the last month of the year when it comes to finishing out your holiday season marketing. By making email and online marketing as part of your marketing campaign, you can easily create new and easy ways to market your business.
Here are 12 ideas to make these last weeks a success.
Twitter is such an under used and unappreciated “social network” for business use. In fact, in a survey conducted by Pew Research, only 19 percent of online adults use Twitter verses 71 percent using Facebook. With that said, those businesses not incorporating Twitter with running a major event are missing the mark on attendee involvement before, during and long after the event.
I am going to go a bit off course this month and not focus on just social networks. Why you ask? Well, I'm preparing for my classes at RACC and always read new ebooks and books on marketing to share the latest and greatest. I find myself totally engulfed in a book written by David Meerman Scott called The New Rules of Marketing & PR.
When I ask the question in my classes, “How many businesses in attendance have a Google+ page,” very few hands go up. The answer is that only two out of 10 businesses who have a presence on the internet have claimed their Google+ business page. Yet, Google has created a business page for you to easily claim. Assuming you haven't claimed your page, the question is, “should you?” The answer is, “absolutely!”
When I meet with business owners to discuss their involvement in social networks, I seldom find them using Twitter. Twitter, with its hashtags, retweets, and mentions, doesn’t make sense to them. Well, first of all, Twitter is not really a social network but instead a feed of microblogs. Microblogs are short messages and, in this case, 140 character messages.
There's more than one way for your business to be found through search engines. Businesses who are active on social networks are finding that Facebook, Twitter, or LinkedIn are showing up as part of their search and sometimes before their website. When social networks are optimized, it is called Social Media Optimization (SMO).
When teaching a class about Social Media Mastery, I find it interesting to see the level of knowledge and involvement when it comes to using social networks as a marketing and sales tool for business. It goes the gammit, from total lack of involvement, to over the top, in your face. To find a balance for social network involvement, is to understand the rules of Social Media Mastery.
They are the magic that can make the difference for your site to be found on the tenth page of a Google search or the first page. Blogs are the most powerful tool to building a site found on Google.
Ok. So, you’ve spent all this time setting up Facebook, Instagram, or whatever platform you’re on. You have all the relevant information about your business on your page. Now what?
You need to think about what message you want to convey and how you go about it. Yes, you want to let people what your business, but no one wants to be sold to all the time. If all you are doing is trying to sell, you’re probably not seeing a lot of engagement on your social media. You want to give them the answer to “why” they should be doing business with you.
When creating a logo specifically for your business, it is very important that you brand your logo to be able to stand alone and reflect the mission and vision of your business. If you haven’t worked on the mission and vision of your company, that needs to be worked on first. Once you have the mission and vision, it’s a matter of visualizing what your logo should represent because a logo speaks for you when there aren’t any words to tell them about your business.
It is important that your Instagram account is set up as a business profile. With that you will have access to Insights, a tool to help you understand your audience and the effectiveness of your posts. That information will help you grow.
Check out your Insights to see how your posts are preforming. Here are some things you can see there:
What is IGTV? IGTV is an app associated with Instagram that allows you to create a channel for posting and sharing long form videos. Think of it as YouTube for Instagram. There are several different ways to promote your business on IGTV. This is helpful if your ideal customer is primarily on Instagram.
IGTV can be used to recycle previously published video content, like material that you have already used on other platforms. Videos should be vertical as they are geared toward mobile devices. If your content is horizontal, you will need to convert it.
You can’t make a plan for the future without an understanding of where you are right now. Before you put together your strategy for the New Year, let me give you some quick audit tips. Then, you will have a better understanding of where you need to focus your efforts.
Some things that you need to look at across all accounts.
Do you have a social media plan for the holidays? Now is the time to plan and schedule it. Pull out a calendar and decide what dates are important to your holiday sales strategy. Some dates that you may want to include are Black Friday- 11/23, Small Business Saturday-11/24, and Cyber Monday- 11/26. What other information might you want your customers to know? Do you have special hours and holiday shipping deadlines?
You are probably wondering why I am saying “Change Your Password!” instead of, “You want me to change my passwords? Really?”
The reason for this month’s column is to encourage you to get into the habit of changing your passwords on all your accounts. Why? There are a multitude of reasons which run the gamut of malware, ransomware, spam, hackers, and the list goes on and on.
